1、场景规律

（1）抱怨服务不好：

如果抱怨服务欠佳，那么侍者会道歉。

（2）请侍者推荐：

如果不太熟悉这家餐馆，就会请侍者推荐，并且接受他的推荐。

（3）相关词汇：

take someone's order,make a recommendation,bring one's order/a glass of water,

receive or give a tip.

2、例句解析

1） W:Excuse me,were you ready to order now ?

    M: I'll be with you in just a minute.

    Q:What does the man mean?

    A:He's ready to take their order.

    B:They'll have to wait for a table.

    C:Their food will arrive shortly

    D:He'll take their order soon.

提示：抱怨服务慢，侍者立刻接受你的点菜，顾客是上帝。

2）M:There must be some mistake,I didn't order the baked flounder.

   W:I'm so sorry,that's right,you have the crab cakes,I'll take care of it right away.

   Q:What can be inferred about the woman?

   A:She forgot to order the flounder.

   B:She made a mistake with the man's order.

   C:She'll eat the crab cakes instead.

   D:She doesn't understand what the man waints.

提示：抱怨上错了菜，侍者马上就会向你道歉。

3）W:Excuse me.your menu has so many salads.could you recommend something?

   M:I think you will find that the chef salad is particularly good,the dressing is made

with fresh apples.

   Q:What will the man probably do next?

   A.Take the woman's order.

   B.Look for some apples

   C.Remove the woman's unfinished salad

   D.Sit down to eat .

提示：请侍者推荐，侍者会向你介绍特色菜，你也会接受他的建议。